At Chulbul Taxi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our taxi and cab services, website, or mobile app. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and billing information provided during booking or registration.
- Booking Information: Pick-up and drop-off locations, travel dates, times, and preferences.
- Usage Information: Details about how you interact with our website or app, such as IP address, browser type, and pages visited.
- Location Information: Real-time location data when you use our app to book or track a ride (with your consent).
- Cookies and Tracking: We use cookies to enhance your experience, analyze usage, and improve our services.
2. How We Use Your Information
We use your information to:
- Process and fulfill your bookings for local, outstation, or railway station taxi services.
- Communicate with you about your bookings, promotions, or customer support.
- Improve our services, website, and app functionality.
- Comply with legal obligations and ensure the safety of our services.
- Personalize your experience, such as offering tailored promotions.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, customer support, or analytics.
- Drivers: Relevant booking details (e.g., name, pick-up location) to facilitate your ride.
- Legal Authorities: If required by law or to protect our rights and safety.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of promotional communications.
- Disable location tracking (though this may limit app functionality).
- Contact us at info@chulbultaxi.com to exercise these rights.
6. Cookies
Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings, but disabling cookies may affect website performance.
7. Third-Party Links
Our website or app may contain links to third-party sites. We are not responsible for their privacy practices, and you should review their policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Chulbul Taxi
Email: info@chulbultaxi.com
Phone: +91-9720144404
Address: Chulbul Taxi, Moradabad, Uttar Pradesh, 244001, India
